This qualification reflects the role of support workers who complete specialised tasks and
functions in aged services; either in residential, home or community-based environments.
Workers will take responsibility for their own outputs within defined organisation guidelines
and maintain quality service delivery through the development, facilitation and review of
individualised service planning and delivery.
Workers may be required to demonstrate leadership and have limited responsibility for the
organisation and the quantity and quality of outputs of others within limited parameters.
To achieve this qualification, the candidate must have completed at least 120 hours of work
as detailed in the Assessment Requirements of the units of competency