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CHC52021 – Diploma of Community Services

Category : Services

This qualification reflects the role of community services workers involved in the delivery,management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.
Note: As students who complete this qualification with us will have the ability to register with the Australian Community Workers Association (ACWA), they will need to complete total work placement hours of 400 hours.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

The latest release of the qualification and packaging rules can be found at the following link:
https://training.gov.au/Training/Details/CHC52021

Australian National Education has the following entry requirements:
You must:
• be at least 18 years of age and have completed the equivalent of Year 12
• participate in a course entry interview to determine suitability for the course and student needs
• have an IELTS* score of 5.5 (test results must be no more than 2 years old). English language
competence can also be demonstrated through documented evidence of any of the following:
o educated for 5 years in an English-speaking country; or
o successful completion of an English Placement Test.
Note that other English language tests such as PTE and TOEFL can be accepted. You are required to provide
your results so that we can confirm they are equivalent to IELTS 5.5.

This course is targeted at international students who are:
• seeking to pursue a career in community services
• seeking to enter a new industry sector
• seeking a pathway to higher-level qualifications.
Completing this course may provide you with employment or learning opportunities. Potential employment options are in community services roles that focus on the delivery, management and coordination of person-centred services to individuals, groups, and communities. Further education pathways may include the CHC62015 Advanced Diploma of Community Sector Management or higher education qualifications in community services management.

This course will be delivered in the face-to-face training methodology, classroom-based at Level 6/128-136 Chalmers St, Surry Hills NSW 2010. As part of the Unit competency, students are required to conduct Work Placement training at the Child Care Centres/organisations in a variety of locations.

This qualification will be delivered over 101 weeks of study. Students are also required to complete 100 hours of work placement (to be completed during weeks 9 and 10 of each term).Class sessions are planned to ensure that students have a mixture of practical and theoretical components and those classes cater for a wide variety of learning styles. Additionally, workplace practices and environments are simulated and used to conduct skills-based assessments in accordance with unit requirements.The timing for this course will be advised in the Letter of Offer.

Students who complete this course may wish to continue their education into CHC62015 Advanced Diploma of Community Sector Management or higher education qualification in community services.

The CHC52021 Diploma of Community Services requires the successful completion of eight (8) core units and eight (8) elective units. Electives for this qualification have been chosen by Australian National Education to ensure that students achieve a broad range of skills and knowledge in community services.Units included in this qualification are:

CHCCCS004Assess co-existing needsCore
CHCCCS007Develop and implement service programsCore
CHCCCS019Recognise and respond to crisis situationsCore
CHCCSM013Facilitate and review case managementCore
CHCDEV005Analyse impacts of sociological factors on clients in community work and servicesCore
CHCDFV001Recognise and respond appropriately to domestic and family violenceCore
CHCDIV001Work with diverse peopleCore
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safetyCore
CHCLEG003Manage legal and ethical complianceCore
CHCMGT005Facilitate workplace debriefing and support processesCore
CHCPRP003Reflect on and improve own professional practiceCore
HLTWHS003Maintain work health and safetyCore
CHCCSM009Facilitate goal-directed planningGroup A elective
CHCCSM010Implement case management practiceGroup A elective
CHCCSM012Coordinate complex case requirementsGroup A elective
CHCCSM014Provide case management supervisionGroup A elective
CHCCSL002Apply specialist interpersonal and counselling skillsGroup E elective (ACWA requirement)
CHCDIS017Facilitate community participation and social inclusionGroup E elective
CHCDIS019Provide person-centred services to people with disability with complex needsGroup E elective
BSBLDR411Demonstrate leadership in the workplaceImported elective

Students who complete this course may be able to seek employment in a range of community services management roles.

Satisfactory course progress and attendance is very important to meet visa requirements. Please read the International Student Handbook carefully for more information. You will also be provided with further information about course progress and attendance requirements at your orientation.

If your application is successful, we will send you an Offer Letter and Student Agreement. You should make sure you read through this document carefully to make sure you are happy with all of the terms and conditions. If you are, then simply sign the document and send it back to us.
Once we receive this, we will issue you with a Confirmation of Enrolment (CoE) letter and an invoice for the first payment.
The first day of each course will include orientation and induction. Orientation will include information about the campus, living in Australia, accessing our support services and methods for achieving success throughout the course, including course progress requirements.
This course outline should be read in conjunction with Australian National Education’s International Student Handbook. This can be found online at https://ane.edu.au.

We offer the following in relation to support and welfare:
• one-to-one support from the trainer/assessor
• support with personal issues
• access to additional learning resources
• reasonable adjustment in assessment
• social events
• information about external sources of support.
You may not have studied for a while, may have English as a second language or need additional assistance with literacy or numeracy.
We will identify any additional support needs you may have at the time of application and enrolment and may prepare a Student Support Plan for you based on those needs.

This course is delivered through face-to-face training and assessment, including in a classroom and in a workplace.
The timetable for this course will be advised in your Offer Letter and Student Agreement.
You are required to attend training and assessment for 14 hours per week, as well as complete 6 hours of structured self-study per week for 80 study weeks (8 terms of 10 weeks each). Holiday breaks are 21 weeks in total and the timing of these breaks will be advised in your timetable when you start your course.
Face to face sessions include a mix of theory and practical activities with a focus on creating a real-life workplace.
As well as completing face-to-face training and assessment and structured self-study, you will also need to complete a work placement of 400 hours to meet the qualification and ACWA requirements. These must be completed in two separate, non-concurrent blocks so are therefore placed during terms 4 and 8. The 400 hours of work placement will be comprised of the 200 hours required for the units CHCDEV005 Analyse impacts of sociological factors on people in community
work and services and CHCCSM013 Facilitate and review case management plus additional activities as documented in the Fieldwork Placement Agreement. It is noted that each fieldwork placement day will not comprise of more than 8 hours and students will generally work for at least four days a week. Australian National Education will assist you to find a work placement, or you may find your own work placement. Further information will be provided at your orientation.
In addition to face-to-face training and assessment and structured self-study, you will also need to complete approximately 5 hours of additional, unsupervised study per week including general reading and research for assessments.
You will also need to complete assessments for this course which may include:
• written questions
• projects
• presentations
• reports
• role plays/observations
• workplace hours logbook.
At the beginning of each unit, your trainer and assessor will outline the assessment tasks that must be completed.
Your classes will be conducted in modern classrooms, and you will be able to access Wi-Fi. There are also areas for you to relax, as well as conduct additional study.
You will be provided with a Student Guide relevant to each unit in your course.

Assessment methods used for this qualification will provide a range of ways for individuals to demonstrate that they have met the required outcomes including:

  • Written questions,
  • Projects,
  • Presentations Reports,
  • Role plays/observations,
  • Portfolios

At the beginning of each unit, trainers will outline the assessment tasks that must be completed.

The costs for this course are as follows:
Tuition Fees: $19,200
Enrolment fee: $250
Material fee: $1,000
Non-Tuition fees: May apply and can be found in the International Student Prospectus. A detailed payment plan and payment arrangements are provided in the Letter of offer. Non-payment of course fees may result in cancellation of enrolment. Course fees do not include laptops or computer software.

Name of software
Office 365$129 annuallyhttps://products.office.com/en-au/buy/office
Laptop costs
Any laptop that meets the specifications below.$450 (approximate only)Various

Laptops and software may be purchased by students through the suppliers as
listed above or any other suppliers that offer the resources noting that
costs may vary at the time of purchase.

To enrol for this course, you are required to complete an Enrolment form. The Enrolment form can be emailed or posted to students or being downloaded from our website. The enrolment form should be completed and sent to us along with all of required documentations. For more information about our selection and enrolment processes, please contact us.

You can apply for recognition of existing qualifications or skills, knowledge, and experience (credit transfer or recognition of prior learning) as per the information included in our International Student Handbook, which is available at www.ane.edu.au/.
If you are granted course credit, this will affect your course fees as well as the duration of your course. We will advise you in writing of changes to fees or course duration as a result of the credit.
You will also be issued with a new Confirmation of Enrolment.
For any questions about course credit, contact us at the details shown below

Students should also note the following minimum specifications for a laptop
which students must bring to each class.

PCMinimum requirements
ProcessorIntel® or AMD processor with 64-bit support*; 2 GHz or
faster processor Microsoft Windows 7 with Service pack 1
(64-bit), Windows 10 (Version 1709 or later)
Operating systemMicrosoft Windows 7 with Service pack 1 (64-bit), Windows 10
(Version 1709 or later)
RAM10 GB or more of RAM (8 GB recommended)
Hard disk space3.1 GB or more of available hard-disk space for 64-bit
installation; additional free space required during
installation.
Monitor resolution1024 x 768 display (1280×800 recommended) with 16-bit color
and 512 MB or more of dedicated VRAM; 2 GB is recommended.
Graphics processor acceleration requirementsOpenGL 2.0-capable system
InternetInternet connection and registration are necessary for
required software activation, validation of subscriptions,
and access to online services.
MacOS:Minimum requirements
ProcessorMulticore Intel processor with 64-bit support
Operating systemBig Sur
RAM2 GB or more of RAM (8 GB recommended)
Hard disk space4 GB or more of available hard-disk space for 64-bit
installation; additional free space required during
installation.
Monitor resolution1024 x 768 display (1280×800 recommended) with 16-bit colour
and 512 MB or more of dedicated VRAM; 2 GB is recommended
Graphics processor acceleration requirementsOpenGL 2.0-capable system
InternetInternet connection and registration are necessary for
required software activation, validation of subscriptions,
and access to online services

International students are also required to obtain Overseas Health Insurance Cover before arriving in Australia. ANE college introduces details of OSHC providers in our International Student Handbook. You will be provided with further information about it once you have started your course. Additional costs associated with living in Australia are outlined in our International Student Handbook. Students are strongly encouraged to review these costs in relation to their budgets. Further information can be found at https://www.studyinaustralia.gov.au/english/live-in-australia/living-costs.

Call our office on +61 2 92815929 or email us at sydney.campus@ane.edu.au