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BSB50420 Diploma of Leadership and Management

Category : Management

This qualification reflects the role of highly skilled senior operators who use a broad range of
hospitality skills combined with managerial skills and sound knowledge of industry to
coordinate hospitality operations. They operate independently, have responsibility for others
and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a
departmental or small business manager. The diversity of employers includes restaurants,
hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification
allows for multiskilling and for specialization in accommodation services, cookery, food and
beverage and gaming.

52 Weeks (including Holidays)

Code  Title Core or Elective
BSBDIV501Manage diversity in the workplaceCore
BSBMGT517Manage operational planCore
SITXCCS007Enhance customer service experiencesCore
SITXCCS008Develop and manage quality customer service practicesCore
SITXCOM005Manage conflictCore
SITXFIN003Manage finances within a budgetCore
SITXFIN004Prepare and monitor budgetsCore
SITXGLC001Research and comply with regulatory requirementsCore
SITXHRM002Roster stafCore
SITXHRM003Lead and manage peopleCore
SITXMGT001Monitor work operationsCore
SITXMGT002Establish and conduct business relationshipsCore
SITXWHS003 IImplement and monitor work health and safety practicesCore
SITXFSA001Use hygienic practices for food safetyElective
SITHKOP005Coordinate cooking operationsElective
SITHCCC001Use food preparation equipmentElective
SITHCCC013Prepare seafood dishesElective
SITHCCC014Prepare meat dishesElective
SITHPAT006Produce dessertsElective
SITHCCC019Produce cakes, pastries and breadsElective
BSBRES401Analyse and present research informationElective
BSBADM502Manage meetingsElective
SITXWHS002Identify hazards, assess and control safety risksElective
SITXHRM004Recruit, select and induct stafElective
SITXCCS006Provide service to customersElective
SITXHRM001Coach others in job skillsElective
SITHIND002Source and use information on the hospitality industryElective
BSBSUS401Implement and monitor environmentally sustainable work practicesElective

Enrolment Application Fee : $250

Material Fee :  $1,250

Tuition Fee : $12,000