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BSB50420 Diploma of Leadership and Management

Category : Management

This qualification reflects the role of highly skilled senior operators who use a broad range of
hospitality skills combined with managerial skills and sound knowledge of industry to
coordinate hospitality operations. They operate independently, have responsibility for others
and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a
departmental or small business manager. The diversity of employers includes restaurants,
hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification
allows for multiskilling and for specialization in accommodation services, cookery, food and
beverage and gaming.

52 Weeks (including Holidays)

Code   Title  Core or Elective
BSBDIV501 Manage diversity in the workplace Core
BSBMGT517 Manage operational plan Core
SITXCCS007 Enhance customer service experiences Core
SITXCCS008 Develop and manage quality customer service practices Core
SITXCOM005 Manage conflict Core
SITXFIN003 Manage finances within a budget Core
SITXFIN004 Prepare and monitor budgets Core
SITXGLC001 Research and comply with regulatory requirements Core
SITXHRM002 Roster staf Core
SITXHRM003 Lead and manage people Core
SITXMGT001 Monitor work operations Core
SITXMGT002 Establish and conduct business relationships Core
SITXWHS003 I Implement and monitor work health and safety practices Core
SITXFSA001 Use hygienic practices for food safety Elective
SITHKOP005 Coordinate cooking operations Elective
SITHCCC001 Use food preparation equipment Elective
SITHCCC013 Prepare seafood dishes Elective
SITHCCC014 Prepare meat dishes Elective
SITHPAT006 Produce desserts Elective
SITHCCC019 Produce cakes, pastries and breads Elective
BSBRES401 Analyse and present research information Elective
BSBADM502 Manage meetings Elective
SITXWHS002 Identify hazards, assess and control safety risks Elective
SITXHRM004 Recruit, select and induct staf Elective
SITXCCS006 Provide service to customers Elective
SITXHRM001 Coach others in job skills Elective
SITHIND002 Source and use information on the hospitality industry Elective
BSBSUS401 Implement and monitor environmentally sustainable work practices Elective

Enrolment Application Fee :$250

Material Fees :  $1250

Term Fees : $3000

Total Fees : $12000