BSB50420 Diploma of Leadership and Management
This qualification reflects the role of highly skilled senior operators who use a broad range of
hospitality skills combined with managerial skills and sound knowledge of industry to
coordinate hospitality operations. They operate independently, have responsibility for others
and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a
departmental or small business manager. The diversity of employers includes restaurants,
hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification
allows for multiskilling and for specialization in accommodation services, cookery, food and
beverage and gaming.
52 Weeks (including Holidays)
| Code | Title | Core or Elective |
| BSBDIV501 | Manage diversity in the workplace | Core |
| BSBMGT517 | Manage operational plan | Core |
| SITXCCS007 | Enhance customer service experiences | Core |
| SITXCCS008 | Develop and manage quality customer service practices | Core |
| SITXCOM005 | Manage conflict | Core |
| SITXFIN003 | Manage finances within a budget | Core |
| SITXFIN004 | Prepare and monitor budgets | Core |
| SITXGLC001 | Research and comply with regulatory requirements | Core |
| SITXHRM002 | Roster staf | Core |
| SITXHRM003 | Lead and manage people | Core |
| SITXMGT001 | Monitor work operations | Core |
| SITXMGT002 | Establish and conduct business relationships | Core |
| SITXWHS003 I | Implement and monitor work health and safety practices | Core |
| SITXFSA001 | Use hygienic practices for food safety | Elective |
| SITHKOP005 | Coordinate cooking operations | Elective |
| SITHCCC001 | Use food preparation equipment | Elective |
| SITHCCC013 | Prepare seafood dishes | Elective |
| SITHCCC014 | Prepare meat dishes | Elective |
| SITHPAT006 | Produce desserts | Elective |
| SITHCCC019 | Produce cakes, pastries and breads | Elective |
| BSBRES401 | Analyse and present research information | Elective |
| BSBADM502 | Manage meetings | Elective |
| SITXWHS002 | Identify hazards, assess and control safety risks | Elective |
| SITXHRM004 | Recruit, select and induct staf | Elective |
| SITXCCS006 | Provide service to customers | Elective |
| SITXHRM001 | Coach others in job skills | Elective |
| SITHIND002 | Source and use information on the hospitality industry | Elective |
| BSBSUS401 | Implement and monitor environmentally sustainable work practices | Elective |
Enrolment Application Fee :$250
Material Fees : $1250
Term Fees : $3000
Total Fees : $12000
